Customer Charter

Lazy Susan aim to provide the best customer service.

This is a simple, clear business objective that will always determine how we deal with our customers.

The small Team at Lazy Susan are absolutely focused on giving each and every customer the very best customer service.

This means that we will

a) Take care to pick and pack your order

b) Strive to deliver your order on the date that we have agreed.

c) Answer all customer questions / enquiries within 60 minutes

d) Resolve any problems in an open and honest way, as quickly as possible.

e) Only supply products that we have 100% confidence in.

Over 500 customers have recently emailed us a brief review of their experience of buying Garden Furniture from Lazy Susan.

If you have sent in a review, thank you. We are really proud of each and every review, it is always fantastic for our Team to get good, positive feed-back and it really helps prospective customers to decide to buy from Lazy Susan.

Please take a few minutes to read through some of our customer testimonials; I am sure that you will then believe that Lazy Susan will provide the best possible customer service. Should anything go wrong with your order, which from time to time happens, the we will immediately spring into action to resolve the issue as quickly as possible.

You will always be able to contact the small team at Lazy Susan, directly on the telephone 08450 737 136 or email [email protected].


Michael Scott