You’ve got two options when it comes to where to buy garden furniture – online or in store. When it comes to instore, you can chose to shop on the high street, DIY superstores, Garden Centres etc. Online, you’ve got all that choice and more.
The elephant in the room when it comes to shopping online, is you can’t always try before you buy. With a big ticket purchase, that can be a concern for many.
However, I want to put the case forward for online shopping. Try and convince the naysayers out there, that you’ll find a better quality of product and deal online.
Take Lazy Susan, we don’t have a network of expensive showrooms and retail staff. We can pass those savings on to the consumer. OK we don’t have the buying power of a large DIY superstore but we can offer a better quality product than the ‘pile it high sell it cheap’.
We don’t mark our prices up just so we can heavily discount in a sale. Our product offer is all, with one or two exceptions, constructed from cast aluminium. Focussing on one material means we know that product, and we’ve refined our collection into a look and feel that truly represents what we set out to achieve with our offer from day one – classically styled low maintenance weatherproof garden furniture combined with great online customer service.
Why shop online for garden furniture?
So we’ve given you our opinion on where to buy garden furniture but what about the actual reasons why you should buy online?
And I should stress here that you always have choice. Don’t just buy without shopping around. Have a look in your local stores but do your research online too.
Many of us, myself included, are guilty of making an impulse purchase. Yes, I’ve even bought a set that didn’t work/fit. Take your time. Our Garden Furniture 101 post will help you ask yourself the right questions before you buy.
Back to the why online…
Convenience has to be one of the biggest single advantages of shopping online.
You can shop when you want and where you want, all from the comfort of your own home. You can shop for that new garden furniture at a time and place which is convenient to you. Click buy and your job is done. Sit back and wait for the items to be delivered to your front door.
99.85% of our orders are packed and dispatched within 24 hrs and delivered within 2/3 days, making this the fastest service possible.
Deliveries on pallets are made by Geodis, a trusted Lazy Susan partner, who will take in charge the delivery of the products from our warehouse in Essex to your home.
As I mentioned in our intro we don’t have the overheads of those with a network of stores, and we can pass those saving on to the consumer. But is not just about the best price. It is about the best value for money.
With cast aluminium we can offer furniture with all the classical intricate styling of wrought iron, in a material that requires less maintenance and is better suited to the UK climate.
It might be more expensive than that DIY store set but it will sit on your patio for many more years!
You visit the high street or garden centre and you’re limited to what they have in stock/in store. They might only sell one type of material.
Online you can shop around, make a considered purchase by researching different materials from various shops. You are not limited by your location as the goods are brought to you. You can shop the full collection and not just the few lines the store has the floorspace to show.
Many times, when we opt for conventional shopping, we tend to spend a lot more than planned and end up buying items that aren’t exactly what we wanted (but we can’t find anything better in the store).
Online, you don’t have to let the store’s stock dictate what you buy, and you can get exactly what you want and need.
Easy Price Comparisons
Shopping online is convenient, more choice, more control but you also have the opportunity to compare products and prices easily across different shops, brands and materials.
There’s the option to use one of the many price comparison websites too. You can shop around and find the right garden furniture at the right price.
However, as I’ve already stressed, don’t just think low price. Consider other ways we add value, from our customer service/sales team, Free UK Delivery, the quality of our product and even our charity work with our Do Some Good campaign.
Garden furniture is often a purchase we make when the weather is good. Nobody wants to purchase a new BBQ when it is raining. However, you will find everybody else has the same idea. You’ll go to the garden centre or DIY store on a nice sunny day and I guarantee it will be very busy. Online is crowd (and hassle) free.
On Sale All Year Round
Garden Furniture is a seasonal item, and as I’ve just mentioned above, people buy in the summer when they need it.
An online retailer such as Lazy Susan sells all-year-round. This is what we do. A physical store has to rotate their stock and showrooms to meet seasonal needs/demand. Go in October to December and there’ll be very little garden furniture on display but lots of Christmas tress and decs.
We are a garden furniture specialist, we are not hindered by the British weather, and because we sell online our furniture is sold and shipped all over the world.
No Sales Pressure
Nobody likes a pushy salesman. To be honest, you’re not that likely to find them in many of the shops that sell garden furniture. In fact the opposite is probably more true.
You go to a large garden centre or DIY store, spot a set you like, good luck trying to find somebody to help you with that purchase. Often just getting it off the shelf, to the checkout and loaded into the car is a mission impossible.
Online you can take your time, any questions, simply send us an Email and our customer service team will get back to you. The pressure is taken off. You can ask all the questions without feeling the need to buy before you’ve got all the answers.
Access to Sales & Clearance Items
The advantage of shopping online is you have instant access to off season sales, summer sales, clearance items etc. Combine that with things like daily deals, online voucher codes and free shipping, shopping online can save you a substantial amount of money.
For the best Lazy Susan deals sign up to our newsletters and check our Clearance section.
The team and I are considering renaming this section. Whilst it includes many clearance items, we will also put our Sale items in there simply to group them all on one page. At the moment for example you’ll find our BIG Summer Sale items listed. These aren’t clearance sets, in fact, they are some of our best selling garden furniture!
Try Before You Buy
Back to that elephant. Whilst we have a by appointment only Showroom at our HQ in Chichester, visiting that isn’t an option for the bulk of customers.
Each of our product pages are packed with photography, including close up, and most importantly Customer Photographs. These show what the furniture will look like in your own garden better than any staged studio shot.
Our eKomi Gold seal award and Customer Testimonials on the other hand will give you the confidence and peace of mind to the quality of our product and service.
Any online seller worth their salt will have a Returns policy in place. For faulty goods we have a 7 day money back guarantee. Evidence of any faults will be needed to be sent to us and we will then organise a replacement product or part or alternatively we will offer a full refund equal to the value of the returned product.
If the customer is dissatisfied with his/her purchase, contact with us must be made within seven days of the original purchase, if they wishes to return some or all items in their order.
The customer can either arrange to return the goods to the supplier at their own cost or ask a collection to be made at the cost of £75 which will be deducted from the refund.
Shop Safe Online for Garden Furniture
Before you buy from an online seller, please just ask yourself the following questions:
- Does the site provide secure online shopping?Lazy Susan is Comodo Secure. It takes online security to the next level so you can shop our store with confidence. Comodo isolates your browser inside a secure container which cannot be hacked, tracked or viewed by malware or internet thieves.
- How long have they been in business? Lazy Susan was founded in 2007 by business owner, Michael Scott, literally from his garden shed. Since then we’ve moved to several larger purpose built warehouses and offices, thousands of metal garden furniture sets have been successfully delivered, and our metal garden furniture range has been greatly expanded. You can read our full history in our About Us section.
- Do they have negative or positive reviews from customers? We have a 96.32% positive rating with eKomi from close to 5000 reviews. Of course there’s a few negative, things go wrong, we are not perfect. The important thing is we learn and improve from those negative reviews and our reviews aren’t fake!
- If you’re unhappy with your purchase, do they have a refund policy? You can read our policy on our Delivery & Returns page. Full details of our T&C’s can be found here.
So when it comes to where to buy new garden furniture, please do you research, but rest assured that a company like us will combine a great product with great customer service.