Delivery
We aim to get your order to you as quickly as possible and use a few trusted couriers to provide the best service. Delivery times may vary depending on what you have ordered and where you are in the UK.
We have warehouses located in different areas of the UK so on occasion, your order may be split and arrive on different days. Please do not be concerned if all items on your order do not arrive at the same time - all available items should be received within 48 hours of each other. If this does not happen, please contact our customer service team for an update.
All of our couriers offer a tracking service so after you have placed your order and received your tracking/consignment number, follow the following link for information on how to track your parcel with your specific courier - delivery tracking.
2 and 4 seater sets with April, Rose, Emma and Kate chairs, bistro sets and benches
These items are sent as parcels using Parcelforce, DPD Local, DHL, FedEx or XDP.
We would expect these orders to be dispatched from our warehouse within 2/3 working days. Please allow a further 24/48 hrs for delivery.
Our couriers will look to contact you to keep you updated with tracking information and expected delivery times. Please provide a mobile number when ordering to allow our couriers to contact you.
6, 8 and 10 seater sets with any chairs and any set with Jane, Maria and Mary stacking chairs
Our larger furniture sets will be delivered by either XDP or Simply Parcels. Depending on the size of your order, this will either be a 1 or 2 man delivery.
For all 2 man deliveries, your furniture will carefully be delivered to your garden, patio or a room of your choice, ready for you to assemble.
Please provide a mobile number when ordering as this will allow the courier to update you with tracking and delivery times.
For orders being sent out with Simply Parcels, you will be contacted via text or email within 3/5 working days of your order to advise you when they will be delivering.
For orders coming via XDP, we would expect the parcels to be dispatched from our warehouse within 2/3 working days and then delivered within 24-48 hours.
Free UK Delivery
* Subject to exception for "out of area" postcodes including Northern Ireland and the Highlands and Islands of Scotland.
Lazy Susan are pleased to offer the vast majority of our UK customers free delivery, Monday-Friday. At checkout, you can state any special requirements or important information to be communicated to the carrier in the 'comments' box.
If you have a query, please do not hesitate to send an email to [email protected] - our customer service team aims to reply as soon as possible during normal office hours.
International: Please call us on 01243 71 71 97 or email [email protected] and we can advise on delivery to Europe and beyond. Please tell us which set you are interested in and where you live, including the area code. We will then confirm the exact delivery cost.
We have previously sent furniture sets to France, Ireland, Spain, Holland, Switzerland, Guernsey, Jersey, Majorca, Belgium, Denmark...the list goes on. We are able to offer this network through our numerous distribution partners. We cover a certain percentage of the delivery costs ourselves.
For information on our Return Policies, please click on the button below:
