• An exciting opportunity to start a PAID internship of between 6-12 months
• Start date between January - March 2021
• Opportunities exist for a full time job on successful completion of your Internship
• Flexibility in working hours required
Lazy Susan is a fast growing customer focused and friendly e-commerce business, located in the centre of the historic coastal city of Portsmouth. We have successfully expanded our business to service a number of European markets with a significant proportion of overall turnover being generated from our websites in Germany and France.
We are dedicated to constant improvement, both in the service we provide to our customers and in the development of the abilities of our team. We love to learn.
Previous interns include business students from French universities. As well as the valuable experience they have picked up in the workplace, they have also enjoyed the experience of living in a vibrant English city, where they have made new friends and had some fun.
We are striving to create an environment where opportunity for professional growth, personal learning and development is actively encouraged and built into the structure of the organisation. Our success has been, and will continue to be down to the qualities of our people providing exceptional customer service.
➤ Outlook to life that sees the opportunities rather than barriers
➤ Passionate about providing a high quality customer experience
➤ Fluent in writing and speaking French as well as English in a business setting
➤ A strong interest in the French marketplace and consumer behaviour
➤ Used to identifying opportunities to do things differently, showing flexibility and a willingness to rise to the challenge
➤ Used to relying on initiative in an environment where not all processes and principles are prescribed
➤ Flexible with work duties and hours as required by the team and business
➤ Strong attention to detail and a desire to always learn and improve
➤ Can interact with French and UK customers and others in the working environment showing empathy and integrity
Your track record
Not essential but if you have some of these you may have a head start:
➤ Providing an efficient and friendly experience for French speaking customers
➤ Processing orders to ensure high levels of customer satisfaction
➤ Handling sales enquiries and achieving high levels of conversion
➤ A strong record of showing commitment and hard work
➤ Knowledge of business software
➤ Fluency in another European language (German, Italian or Spanish)
Your primary responsibilities
➤ Providing great service to customers. Our customers are our community and you’ll need
➤ Handling all kinds of sales enquiries and achieving high levels of sales conversion
➤ Learning company processes in order to be accurate and efficient in your tasks
➤ Developing great relations with our customers encouraging them to share their views and images of our products
What we can help you to learn
➤ How business principles are applied within an e-commerce settin
➤ Let us know what areas of eCommerce you are particularly interested in and we will endeavour to give you experience in that part of Lazy Susan’s operations
➤ Using and helping to develop integrated business management systems
Our success has been, and will continue to be down to our people. Our challenge is to grow the business and to ensure high levels of personal performance are balanced with equally high levels of job satisfaction and professional growth. We offer genuine fast track opportunities matched by generous incentive plans and employee benefits for high performers.
Job Type: Internship
Salary: £1,300 per month
Sounds exciting? Then we would like to hear from you.
➼ Read through the requirements carefully and be honest …. do we sound like a good fit for you?
➼ EMAIL US your CV and a supporting statement of no more than 150 words.
➼ Shortlisted candidates will be interviewed on the phone and if successful we will help pay the costs of travelling to Portsmouth for a short trial of up to two days.