We bought two Antique Bronze Rose chairs 7 years ago to commemorate the passing of a longstanding neighbour in our block. Unfortunately one of the chair legs developed a fault this summer (2020), and the Lazy Susan staff were incredibly accommodating (especially as the guarantee period had long expired ...). We received a replacement leg the very next day for no charge at all! Exemplary customer service, to say the least!
Initially I was a little dissapointed as I had not recieved or heard anything about my order after 11 days. I called for an update and everything was delivered four days later. All items are excellent quality and no hassle to assemble BUT what about the packing?? I could not believe how well everything was protected. In fact the delivery guy tripped on the kerb when unloading and two packages (two chairs and the table) fell out of the truck and bounced onto the road. Panic!! They were the first to be unpacked, and, not a scracth. Congratulations to the packing team. Will be back again.
We bought two benches in sandstone. They are very comfortable and look great in the garden. Easy to put together aswell. The Ava table we purchased as part of the package is lovely and just the right height for drinks placed between the benches.
The items arrived very quickly and well packaged.