Delivery
For all orders in the UK our warehouse and shipping partners are based in the Midlands and all UK orders are dispatched from there. For most orders all of your items should arrive at the same time. Be aware that many of our chairs are packed with all of the parts for two chairs in a single box. So if you have ordered four chairs there will only be two boxes.
All of our couriers offer a tracking service. Once your order has been dispatched you will receive your tracking/consignment number via text or email depending on the contact information that you have provided. Please see the specific information below for more details on our delivery partners; DPD, DHL, Furdeco and Fortec. Please make sure that all of your contact information is accurate as this will help with the communication on your order from the delivery companies.
Feel free to check our Track order page for additional info regarding deliveries with our trusted delivery partners.
Click on the relevant section below to find out more
We aim to have your items dispatched from our warehouse within 2 working days of your order being placed. Once dispatched, DPD or DHL will contact you with tracking details. Please allow a further 5 working days for delivery.
We aim to have your items dispatched from our warehouse within 3 working days of your order being placed. Once dispatched the delivery company will contact you with tracking details. Please allow a further 7 working days for delivery.
Furdeco will deliver your furniture directly to your garden, patio or outdoor space. You will then be responsible for unpacking and assembly.
Occasionally, due to location or by customer request, we will route your delivery through the pallet network. In this case your order will leave our warehouse within 2 working days of your order date. Please allow a further 5 working days for delivery. The pallets will be delivered to the front of your property or driveway. It will be your responsibility to remove the items and dispose of the pallet.
Subject to exception for "out of area" postcodes including Northern Ireland, Scotland, the Highlands and Islands of Scotland, the Channel Islands and the Isle of Man.
Lazy Susan is pleased to offer to the vast majority of its UK customers free delivery, Monday-Friday. At checkout, you can state any special requirements or important information to be communicated to the carrier in the 'comments' box.
If you still can't find an answer to your question, please drop us an email at [email protected] or call our friendly team on 01243 71 71 97