FAQ

Frequently Asked Questions

Need some help with an order or have a question you need answered right away? See below for the answers to our most frequently asked questions

Can the garden furniture really be left outside all year?

Yes, our garden furniture is made from Aluminium making it rust, rot and maintenance-free all year round!

Can I see the furniture in person?

Our furniture is displayed in our showroom in Chichester, however due to the current Coronvirus pandemic it will remained closed for the remainder of 2020. Don't hesitate to check out the thousands of customer photos in our gallery!

Can I order a table on its own?

Absolutely! If you're interested in buying the table only, please contact our team who will take you through the ordering process.

What does "You missed it" mean? Is my product available?

"You missed it" means that the product is currently out of stock, and we cannot currently take any orders for it. Once we have a confirmed re-stocking date, you will be able to guarantee your table by pre-ordering. Rest assured, if you have already placed you order, we've allocated your stock. In the unlikely case there has been a shortage, a member of our team will be in touch to discuss your options.

Can I replace any part of my furntiure that is broken or otherwise damaged?

In the unlikely event there's an issue with your furniture, we offer a wide variety of replacement parts for all of our products. To find out how we can help, please get in touch with our team.

Can I return my order?

Returns are possible in most circumstances. For more information, please refer to our (Returns & Delivery information)

 

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