CATHERINE Antique Bronze (8 seater set)

Quality control on the final product prior to dispatch. There were 2 chairs which were chipped on the arms. Quite noticeable and should have been identified before transportation. I asked for touch-up paint rather than return and the paint was received a few days later. Also the caps provided for the fixing screws for the table, do not fit, as the screws are too long.

Very attractive catalogue, very good phone contact, delivery on time with well packaged furniture, in line with samples quality.

Was told when it would come but it actually came the next day (we were called though so didn't wait in).\nTable was a bit awkward to build and even now bolts etc don't line up perfectly but it is more than good enough, looks great and as though it will all last a lifetime.

Would recommend you to others. We live in jersey & sometimes buying items via the internet can be troublesome. L Suzan & their staff made things easy.

Really helpful and all delivered quickly. Thanks

Your service was excellent but disappointed with the quality, the castings on the table and some of the chairs did not line up properly ie the table leg support one bracket was an inch out of line,and the chair arms were also an inch out of line and had to be forced together.

We are very impressed with our Catherine 6 Seater table,Emma chairs and Garden Bench. Self assembly of table went OK - good instructions and ample fittings. We were surprised that a 6 Seater was so long - plenty of room to seat 8 people if needed. There was no need to worry about how comfortable the chairs would be - they are absolutely fine.
The overall service and information given was second to none. It's good to speak to knowledgeable people who care about the customer and their product. It was no problem even to arrange a Saturday delivery. Everything arrived promptly and in good order.
Congratulations on an easy to use website - which gives more than the required amount of information eg places to see and stay if you need to view the products in Chichester and helpful, friendly staff.
If everyone was as efficient shopping would be delightful.

The service was first class - 1 constant person at their end who had a high knowledge of their product. We wanted to know if which of their tables etc was suitable for a seaside environment and we were given very honest feedback Quality is very good - unkown on how it will stand up to a salty environment but believe the product will do very well. Cost - it's not the cheapest on the market but from our research it certainly lived up to it's billing and I have no qualms in recommending them

The furniture was easy to view on the website and ordering what we wanted was easy. We got a call on delivery day to let us know what time they would be with us, which I thought was very good service. The table and chairs were easy to assemble and look exactly like the pictures on the website. They are sturdy but beautifully made. We're delighted we chose your company.